Last Updated: February 11, 2026
1. INTRODUCTION
Brothers Credit Repair (“the Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal and financial information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (https://brotherscreditrepair.online/) and use our credit repair services.
By accessing our website or utilizing our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.
2. INFORMATION WE COLLECT
To provide effective credit repair services, we must collect “Non-Public Personal Information” (NPI). This includes:
- Personal Identification: Name, date of birth, Social Security Number (SSN), driver’s license number, and other government-issued identification.
- Contact Information: Physical address, email address, and telephone number.
- Financial Information: Credit reports from major bureaus (Equifax, Experian, TransUnion), account numbers, payment history, credit card details for billing, and banking information.
- Technical Data: IP address, browser type, operating system, and website usage data collected through cookies and tracking technologies.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following professional purposes:
- Service Delivery: To analyze your credit profile, prepare dispute letters, and communicate with credit bureaus and creditors on your behalf.
- Identity Verification: To ensure that we are acting for the correct individual and to prevent fraud.
- Customer Support: To respond to inquiries, provide updates on your case, and manage your account.
- Billing and Payments: To process monthly service fees and manage financial transactions.
- Marketing: To send you information about new services, newsletters, or promotional offers (you may opt-out at any time).
- Legal Compliance: To comply with federal and state laws, including the Credit Repair Organizations Act (CROA) and the Fair Credit Reporting Act (FCRA).
4. DISCLOSURE OF YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:
- Third-Party Service Providers: We may share data with trusted partners who assist us in operating our website, processing payments (e.g., Stripe, PayPal), or performing credit analysis.
- Credit Bureaus and Creditors: As part of the credit repair process, your information is shared with bureaus and financial institutions to dispute inaccurate items.
- Legal Obligations: We may disclose information if required by law, subpoena, or government regulation, or to protect the rights, property, and safety of the Company and our clients.
5. SECURITY OF YOUR INFORMATION
We implement administrative, technical, and physical security measures to protect your personal information. These include:
- Encryption: Use of Secure Socket Layer (SSL) technology for data transmission.
- Access Control: Limiting access to sensitive data only to employees who require it to perform their duties.
- Data Minimization: We only retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. YOUR PRIVACY RIGHTS
Depending on your jurisdiction (e.g., California), you may have the following rights:
- Right to Access: The right to request copies of the personal data we hold about you.
- Right to Rectification: The right to request that we correct inaccurate or incomplete information.
- Right to Erasure: The right to request that we delete your personal data under certain conditions.
- Right to Opt-Out: The right to opt-out of the “sale” of information (notably, we do not sell your data) or promotional communications.
7. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies to enhance user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function correctly.
8. PROTECTING CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child, we will delete that information immediately.
9. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. CONTACT US
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Brothers Credit Repair Website: https://brotherscreditrepair.online/
Email: [email protected]
Customer Support Line: (760) 699-2216